Careers Finding a Job Work-at-Home Call Center Jobs Share PINTEREST Email Print Finding a Job Work-From-Home Jobs Job Searching Internships Career Planning By Laureen Miles Brunelli Laureen Miles Brunelli Laureen Miles Brunelli is an experienced journalist with more than two decades of experience in the field. Learn about our Editorial Process Updated on 11/20/19 Call center jobs can be either work at home (a.k.a. virtual call center) or in an office outside the home. Companies may hire call center agents for their own business needs, or they may contract with business process outsourcing firms (BPOs) who provide call center services to other businesses for a fee. Many of the available home-based call center positions are for such BPOs. This list of call center jobs concentrates on those that are work-from-home opportunities, but some of these companies may have brick-and-mortar operations as well. 1-800-FLOWERS Position type: Employee, temporaryDuration, hours: Full-time, temporaryGeographic restrictions: Must live in the following specific U.S. statesNational floral retailer hires employees for home-based, (mostly) temporary call center jobs during its peak seasons in specific states. Typically its positions are seasonal (around Christmas, Valentine's Day and Mother's Day) and temporary but occasionally the company needs permanent (particularly bilingual) agents. Accolade Support Call Center Services Position type: Independent contractorDuration, hours: Full time, part timeGeographic restrictions: United StatesThis BPO hires technical support and customer service agents for work-at-home call center positions. The jobs pay on a per-minute compensation structure (with an hourly base) that tops out at $10 per hour. Application is via email. Advanis Costs: No fee; possible equipment costs.Duration, hours: Must be able to work during these hours: Monday through Friday 3 - 10 pm MST (5 - 12 pm EST) and Saturdays 10 - 5 pm MST (12 - 7 pm EST)Geographic restrictions: Canadian residents for call center jobs, though the company considers residents of other countries for mystery shopping.This Canadian market research company based in Edmonton, Alberta hires for virtual call center jobs and mystery shopping jobs. Call center agents perform surveys (selling). Being bilingual in French or Spanish is an asset. Paid training, set wage. AdviseTech Duration, hours: Part-time, 2-6 hours weeklyThis IT solutions provider hires agents with experience with PCs to troubleshoot and telemarket for its clients. Affiliated Computer Services, Inc. Position type: EmployeeDuration, hours: Part-timeThis business process outsourcing (BPO) firm, owned by Xerox, provides IT services for its clients, often governments or nonprofits. It pays $10 per hours for home call center agents, bilingual (Spanish) preferred. Alorica Position type: EmployeeDuration, hours: at least 10 hours per week is requiredGeographic restrictions: Most U. S. statesThis firm acquired virtual call center West at Home. It employs home-based call center agents to provide customer service for its clients. Though agents are paid on a per-call basis, they are guaranteed minimum wage. Alpine Access/Sykes Position type: EmployeeCosts: $45 background check; possible equipment costs.Duration, hours: Requires a minimum commitment of 20 hours per week with up to full-time availableSYKES at Home Powered by Alpine Access is a U.S.-based company that also hires in Canada hires. Its virtual call center agents take inbound customer service and sales calls and are paid $9-10 per hour. After a position is offered, applicants pay $45 for a background check. Amazon.com Position type: EmployeeDuration, hours: Part-timeGeographic restrictions: Arizona, Delaware, Florida, Georgia, Kansas, Kentucky, Minnesota, North Carolina, Tennessee, Texas, Virginia, West Virginia or WisconsinThis E-commerce retailer hires some customer service reps as home-based agents, paying $10-12 hourly. It also hires remote call center managers. Many of its call center jobs are temporary seasonal jobs located in many different states. American Express Position type: EmployeeDuration, hours: Full-time, part-timeGeographic restrictions: U.S., U.K., Canada, and AustraliaTravel agents and call center agents with experience in reservation systems work in the financial company's Axcess@Home program. Bilingual agents are needed also. Use "virtual" "telecommute" or "work at home" as keywords to find a job online in its database. American Airlines Position type: EmployeeGeographic restrictions: Must live within 75 miles of Fort Worth, TXAirline offers home-based jobs as reservation agents for experienced CSRs. Ten weeks of onsite training is required. When positions are available, they can be found by searching jobs database using "home." Pay starts between $10 and $11. Health and dental insurance, paid vacation, and travel privileges are among the employment position's benefits. Apple at Home Position type: EmployeeCosts: Possible equipment costs, however Apple provides a computer and phone.Duration, hours: Part-time with the possibility of full-time during busy periodsApple at Home, which is part of the company's AppleCare department, is the tech giant's work-at-home call center program. It hires both college students and non-students for chat and phone customer service jobs. While specific cities in AZ, CA, FL, GA, LA, MO, NM, NV, OH, OK, TX, UT, and Ontario are listed with job postings applicants don't necessarily need to be in those areas. However, students must be enrolled in the college from which Apple recruits, which are in the states listed above. It is part of t. Apple also hires online chat agents from home. See more customer service chat jobs from home. ARO Position type: EmployeeDuration, hours: Full-time, part-timeBPO hires remote employees to work as customer service, sales and B2B telemarketing agents in its virtual call centers. Also has work-at-home jobs for insurance auditors. Additionally, it has home-based positions for LPNs and RNs doing telehealth work. Asurion Position type: EmployeeDuration: Temporary, project basisGeographic restrictions: Some U.S. statesCall center company hires at-home agents as employees in various U.S. states for full- and part-time positions. Agents bilingual in Spanish are needed. Aspire Life Styles (formerly VIPdesk) Duration, hours: Offers full- and part-time hours but agents must commit to certain availability.Specializes in delivering concierge and virtual call center services for the "high-value customers" of its corporate clients. Its home-based agents handle customer requests via phone, e-mail, and chat and research and fulfill requests from customers in the United States and abroad. Fluency in English is required. Fluency in French, German, Spanish or Italian is a plus. BSG - Third Party Verification Position type: Independent contractorGeographic restrictions: U.S. citizens in the U.S.Agents take inbound calls to do third-party verification for utility, cable and financial services clients in these home call center jobs. Agents can choose shifts as short as two hours. Pay is $8.50/hour. Agents bilingual in Spanish needed. Carenet Healthcare Services Position type: EmployeeDuration, hours: Full-time, overnight work may be available and/or requiredGeographic restrictions: CO, IA, MD, MS, MO, NE, NH, NC, SC, SD, TN, TX, VA, WIMedical call center company hires registered nurses to work from home. Other call center positions are office-based in San Antonio, TX. RN pay is $25/hr. CenturyLink Position type: EmployeeGeographic restrictions: FL, IN, KS, MN, MO, NC, NE, NJ, NV, OH, OR, PA, SC, TN, TX, VA, WA and WY Formerly CenturyTel and EMBARQ, CenturyLink is a provider of voice, broadband and video services for consumers and businesses in 33 states. Work at home call center jobs pay around $10-11/per hour. Bilingual encouraged to apply. Search job database using "work-at-home." Convergys Home Agent Program Position type: EmployeeDuration, hours: Schedules with 16 to 40 hours per week availableGeographic restrictions: Most U.S. states, Canada and United KingdomVirtual call center agents receive incoming calls and provide services that may include customer service, sales or technical support. Convergys offers paid training and benefits. CRUISE.COM Position type: EmployeeInternet cruise seller hires home-based call center agents for sales positions. Bilingual in Spanish required for some positions. Cox Communications Position type: EmployeeGeographic restrictions: ArizonaCable and telephone company allows some Arizona-based customer service reps (CSR) to telework. Unfortunately, a search of work-at-home keywords in its job database doesn't necessarily return results. Better to find CSR jobs then to see if telecommuting is allowed. Denihan Hospitality Group Position type: EmployeeGeographic restrictions: Must train in NYC office before working from home.New York City-based hotel management and development company whose brands include The James and Affinia Hotels hires work from home reservation agents. Enterprise Position type: EmployeeDuration, hours: Full-timeGeographic restrictions: Must live in specific metro areas of specific U.S. states and Canadian provinceCar rental company offers remote call center positions for reservation agents for Enterprise Rent-A-Car, Alamo Rent A Car, and National Car Rental. Pay starts at approximately $12.50/hour but French-and Spanish-speaking agents make more. Extended Presence Position type: Independent contractor and employeeDuration, hours: Full and part-timeCompany provides business-to-business telephone sales to clients. Agents do cold calling sales and appointment setting. Call center jobs are paid an hourly base rate plus incentives. Gutter Helmet Position type: EmploymentDuration, hours: Part-time evenings and weekendsGeographic restrictions: Must be available for in-house training in MarylandCustomer service agent handles calls and emails, also sets appointments and qualifies sales leads. Two years of customer service experience and high-school diploma or equivalent required. GE Retail Finance Position type: EmployeeDuration, hours: VariesGeographic restrictions: U.S. and Canadian applicants onlyGE hires as "client services representatives" to review and analyze credit applications and credit bureau information, communicate credit decisions and provide support for customer application issues. Most of GE Financial's call center jobs are office-based but when it is hiring for home-based jobs they will be listed in its jobs database. Bilingual French and Spanish CSRs needed. Benefits include health, vision, and disability. Hilton Hotels Position type: EmployeeDuration, hours: Full and part-timeGeographic restrictions: Hires for its home call center jobs through the company's Dallas and Tampa offices.Hotel chain's Hilton@Home program hires motivated, work-from-home sales agents for customer care and reservations. New hires receive in-depth brand and technical training and support. Bilingual in Spanish or Portuguese can earn you $1 per hour more in some positions. HSN.com Position type: EmployeeGeographic restrictions: Jobs are based in St. Petersburg, FL, Roanoke, VA, and Nashville, TN.The Home Shopping Network offers work at home jobs in call centers. Inbound calls are both sales and customer service. Full-time positions provide health insurance benefits. J. Lodge Corporation Position type: EmployeeDuration, hours: VariesCompany hires highly skilled people with disabilities to provide specialized service for its call center clients. Most of these work at home jobs require a college degree and business experience. The company does offer positions to persons who are blind however it is still developing an application compatible with most screen readers. JetBlue Position type: EmployeeDuration, hours: Full and part-timeGeographic restrictions: Travel to Salt Lake City, UT, office may be required.Airline hires some home-based customer service representatives. Bilingual ability may be required for some call center jobs. Kelly Services Duration, hours: VariesWell-known temporary staffing agency offers call center jobs in its "Kelly at Home" virtual call center. LiveOps Position type: Independent contractorCosts: $50 (or sometimes more) for background check; possible equipment costs.Duration, hours: VariesGeographic restrictions: Legal U.S. residents must reside in the contiguous 48 states.Company hires agents, including licensed insurance agents, for a variety of call center jobs for its clients including outbound sales, bilingual customer service (Spanish and French) and financial services. Agents are paid at a rate that is based on minutes of talk time plus sales incentives in some cases. Agents must become "certified" to work for individual clients. This certification is not paid. See home call center company reviews written by people who have worked at LiveOps and other virtual call centers. Neiman Marcus Position type: EmployeeDuration, hours: Full-time, part-timeGeographic restrictions: Must be within travel distance to a training center.Company hires work-at-home call center agents, often on a temporary or seasonal basis. Onsite training is required. Choose "Work From Home" in Job Category to see if any work at home jobs are available. The Newton Group Costs: Must purchase some equipment from Newton; other equipment costs possible.Duration, hours: Associates must work a minimum of 20 hours a week. Monday- Saturday 10 am to 9 pmGeographic restrictions: United StatesElite Sales Associates (ESA) set appointments, make sales and conduct market research from their home offices. Experience in telemarketing, customer service, lead generation or appointment setting required. NOVO 1 Contact Centers Position type: EmployeeGeographic restrictions: Michigan, Texas, Montana and WisconsinSome call center agents in its contact centers in may elect to work from home. OnPoint@Home Advocacy Position type: Independent ContractorCosts: Company's website says it requires "a fee of $50 in consideration of these costs if an Independent Contractor does not complete their first project under the agreed upon terms." Possible equipment costs.Bipartisan advocacy firm, dealing with business-oriented issues from energy to health care (not social issues, hires call center agents to discuss issues. All calls are outbound. Projects last 2-12 weeks. Pay per project varies. PointClickCare Position type: EmployeeDuration: Full-Time,Geographic restrictions: United States and Canada Sitel Work@Home Position type: EmployeeDuration, hours: VariesGeographic restrictions: Alabama, Arizona, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington and WisconsinSitel Work@Home, the company's work-at-home program, offers call center agents professional training at home. Staples and Staples Canada Position type: EmployeeGeographic restrictions: Louisiana and CanadaOffice supply retailer has work-at-home call center opportunities for people based in Louisiana and throughout Canada. Smart Office Solutions Position type: Contract-to-hireDuration, hours: Full-TimeTechnology company in the direct sales and marketing industry hires work at home customer service representatives. CSR position answers calls and emails. Pay is $8.50 to $9.50. Stewart Response Group Costs: Possible equipment costsDuration, hours: VariesTelephone sales agents work from home for this Maine-based company. Experience is helpful but not necessary. Training is provided by the company. Support.com Position type: ContractorDuration, hours: VariesGeographic restrictions: U.S.Call center and chat agents who provide tech support are paid $10-11 an hour. The company also hires for work-at-home supervisory and sales positions. Teleflora Position type: EmployeeCosts: No feeDuration, hours: Seasonal, part-time, some permanent jobsFor the seasonal jobs training (12-16 hours) is paid at the agent’s state minimum wage. After training pay is $8 per hour. For each season (e.g., Christmas, Mother’s Day) completed agents are paid a $250 bonus. teleNetwork Position type: EmployeeDuration, hours: Seasonal, part-timeGeographic restrictions: Alabama, Arizona, Colorado, Florida, Georgia, Hawaii, Kansas, Mississippi, Missouri, Nevada, New Mexico, North Carolina, South Carolina, Tennessee, Texas, Utah, Virginia, or Wyoming Technical support outsourcing call center hires work-at-home technicians as well as customer service agents. Contact is via phone and chat. Strong customer service and self-management skills along with excellent communication skills are required. TeleTech@Home Position type: EmployeeDuration, hours: Part-time, 20-30 hours/weekGlobal business process outsourcing (BPO) company hires associates in some U.S. states and the U.K. to work from home as call agents and other fields. Bilingual call center agents needed. Benefits include paid training, 401k. Pay is $9-10/hour. ThinkDirect Position type: EmployeeCompany hires employees in South Carolina, Georgia, and Florida as inbound work-at-home agents, selling magazine subscriptions. Pay with incentives is $10-$14 an hour. Time Communications Position type: EmployeeDuration, hours: VariesGeographic restrictions: Residency in MN or WI required.Approximately 45 percent of this call center company's positions are work at home jobs. Medical and dental benefits available. Transcom Position type: EmployeeDuration, hours: 35-40 hours per weekGeographic restrictions: Several U. S. states and in parts of CanadaGlobal call center company hires remote agents for customer service and tech support. U-Haul Position type: EmployeeDuration, hours: Part-time and temporary positions, must be available to work one weekend day each week and holidaysGeographic restrictions: U.S. and CanadaWork at home call center agents take incoming calls from customers dialing specific U-Haul moving centers across the US and Canada. Representatives answer general questions, take reservation and/or provide roadside assistance. Paid training. Search "work from home" in company's job database. Ver-A-Fast Position type: Independent contractorWork at home call center agents use a predictive dialer system to make verification calls for the company's clients, which are primarily from the newspaper industry. Windy City Call Center Position type: EmployeeDuration, hours: at least 20 hours per week is requiredGeographic restrictions: Several U. S. statesSales and appointment setting jobs from home available at this Chicago based call center company. Working Solutions Position type: Independent contractorDuration: Temporary, project basisGeographic restrictions: Accepts agents from outside the U.S., for some projects.Company contracts with agents to do data entry and call center jobs for clients. Pay ranges from $7.20 to $30 an hour. Call center projects include order processing, reservations, enrollments, customer service, sales, market research, technical support, etc. Applicants who successfully complete a two-part online test are placed on a list and notified when a project becomes available. Hires agents bilingual in 32 different languages. XACT Telesolutions Hires inbound and outbound call center agents (English-only and bilingual in Spanish) for work at home jobs. Pay ranges from $8-$13/hour.