New Job Announcement Letter to Clients Examples

When you leave your job, there are a lot of loose ends you need to tie up before you go. If you’re in an occupation where you serve clients, one of the most important details is informing your customers that you have a new job.

It’s not as easy as dashing off a quick email to let them know that you’re moving on. Depending on company policy, your employment contract, and the laws in your state, you may need to take care not to reveal too much about where you’re going.

Regardless of your specific situation, writing a job announcement letter to clients can be a tricky undertaking. Here’s what you need to know about the form and content of your note, as well as the optimal timing and follow-up.

Before You Write a New Job Announcement Letter to Clients

Many organizations consider client lists trade secrets. To protect their property, these companies typically ask employees to sign a confidentiality agreement, non-disclosure agreement, or other documentation stating that they won’t share client lists with competitors. To make sure you stay on the right side of any legal commitments:

1. Review Your Employment Contract

Your employment contract may state what you’re allowed to share or contain an addendum with this information. Client lists may or may not be specifically called out, but you will likely see some prohibition against sharing that company’s intellectual property or trade secrets.

2. Talk to Human Resources

If you’re not certain what’s included in your contract, talk to HR. They should be able to tell you whether you’re allowed to let clients know where you’re going. HR can also advise you about other matters related to your departure, including your last paycheck, unused vacation or sick time, and other issues.

3. Connect With Your Manager

Even if your contract doesn’t explicitly prohibit connecting with your clients, and HR doesn’t have an issue with you doing so, it’s a good idea to speak with your boss. At the very least, you’ll want to coordinate the timing of your announcement. Your manager may also ask you to let your clients know which team member will be responsible for their accounts going forward. Or, your boss may prefer to reach out personally to do so.

Write an Effective Letter to Your Clients

If you do reach out to your clients directly, keep the following tips in mind:

Be professional, positive, and gracious. Thank your former employer and current clients for the role they have played in your success. Then, express optimism for the exciting future in store.

Include the necessary information. Let your clients know when you will be leaving your current role and when you will start your new one. Let them know which team member will be taking over your accounts and facilitate an introduction.

Offer your contact information. If your manager agrees and you’re not bound by an NDA, let your clients know where to reach you.  

Sample Job Announcement Letter to Clients #1

Sample Job Announcement Letter to Clients #2