Joy Hicks has over 20 years of experience working as a billing specialist, health care provider coordinator, quality auditor, and more. She began her career at Novant Health as a Patient Financial Services Supervisor. Over the years, she also held roles at Granville Health System, Duke University Health System, and Blue Cross NC in North Carolina. She lives in Durham, North Carolina, and works as a professional development coach.
Joy has a bachelor's and a master's in health care administration and management from Ashford University. She also has a Ph.D. in business administration and organizational leadership from Northcentral University.
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