Careers Finding a Job Important Business Analyst Skills for Workplace Success Share PINTEREST Email Print Image Source / Getty Images Finding a Job Job Searching Skills & Keywords Resumes Salary & Benefits Letters & Emails Job Listings Job Interviews Cover Letters Career Advice Best Jobs Work-From-Home Jobs Internships Table of Contents Expand What Are Business Analyst Skills? Core Skills Business Analysts Need Business Analyst Skills List How to Use Skills Lists By Alison Doyle Alison Doyle Alison Doyle is a job search expert and one of the industry's most highly-regarded job search and career experts. Alison brings extensive experience in corporate human resources, management, and career development, which she has adapted for her freelance work. She is also the founder of CareerToolBelt.com, which provides simple and straightforward advice for every step of your career. Learn about our Editorial Process Updated on 09/17/20 Professional business analysts can play a critical role in a company's productivity, efficiency, and profitability. Business analyst jobs are well paying, and have a strong outlook—these jobs are projected to grow at a rate of 14%, which is higher than average. If you're looking for a job in this competitive field, you'll need to have the right skill set. Take a look at some of the skills hiring managers seek for business analyst applicants, along with tips for how to use this list of business analyst skills to enhance your application and shine during interviews. What Are Business Analyst Skills? There is a wide range of essential skills you'll need as a business analyst, from communication skills to computer skills, and much more. Business analysts can hone their skills through executive education programs and eventually earn a Certified Business Analysis Professional (CBAP) certification from the International Institute of Business Analysis. Core Skills Business Analysts Need There are a handful of abilities that are truly fundamental for business analysts. Take a look at these core skills required by this role: Communicating Business analysts spend a significant amount of time interacting with clients, users, management, and developers. Therefore, being an effective communicator is key. You will be expected to facilitate work meetings, ask the right questions, and actively listen to your colleagues to take in new information and build relationships. A project's success may revolve around your ability to communicate things like project requirements, changes, and testing results. In your interview, focus on your ability to communicate proficiently in person, on conference calls, in meetings both digitally and otherwise, and through email. TIP: Plan ahead, and have an example ready that demonstrates how being an effective communicator has served former employers well. Problem-Solving Every project you work on is, at its core, developing a solution to a problem. Business analysts work to build a shared understanding of problems, outline the parameters of the project, and determine potential solutions. Here again, it will be helpful if you can share examples of your problem-solving skills in action. Negotiating A business analyst is an intermediary between a variety of people with various types of personalities: clients, developers, users, management, and information technology (IT). You have to be able to achieve a profitable outcome for your company while finding a solution for the client that makes them happy. This balancing act demands the ability to influence a mutual solution and maintain professional relationships. Critical Thinking Business analysts must assess multiple choices before leading the team toward a solution. Effectively doing so requires a critical review of data, documentation, user input surveys, and workflow. Business analysts ask probing questions until every issue is evaluated in its entirety to determine the best conflict resolution. Business Analyst Skills List Besides the core skills, employers will also be looking for more general skills and attributes. Personal Attributes Sought-after personal attributes include adaptability and the ability to work in a fast-paced environment with cross-functional teams. You should also hone analytical thinking, attention to detail, and creativity. Business analysts are also equipped with strong organizational skills, the ability to multitask, and the ability to be an assertive, diplomatic leader. How many of these valued attributes have you cultivated? Where are there gaps? Ability to adapt to changeAbility to work in a fast-paced environmentAbility to work with cross-functional teamsAssessmentAttention to detail Creative thinkingCritical thinkingDefining problems Detail orientedDecision makingDiplomaticInnovativeInstructingStrong leadershipMeets deadlinesOrganizational skillsPlanning/prioritizing Interpersonal/Communication Skills You will need strong interpersonal and communication skills to help your team work together and to provide good service. Such skills include facilitating meetings, giving presentations, resolving conflict, and the ability to both negotiate and influence others. Below are additional valued skills in this arena: Builds consensusClient relationsCollaborative/ Team PlayerEffective communicationConflict managementCustomer serviceInfluential/executes changeFacilitating meetingsInfluentialInquisitiveListeningNavigating a matrix reporting relationshipNegotiation skillsEffective PresenterVerbal communicationWritten communication Computer Skills As a business analyst, you’ll need to be able to use many types of software, from the popular Microsoft Office Suite, to less common packages, like SharePoint, Visio, and Software Design Tools. You will need to stay abreast of new developments in relevant IT as well. Some programs you'll often use are: Microsoft Office programs (Access, Excel, Project, PowerPoint, etc.)SharePointSoftware Design ToolsSQL QueriesVisio Analytical Skills Of course, a business analyst needs analytical tools, for the efficient designing and implementing of processes for forecasting and gap analysis. The other skills necessary to be a successful business analysis are as follows: Data review Designing and implementing tests of processes Documentation Eliciting and specifying project requirements Financial planning Forecasting Gap analysis Problem-solving Process mapping/modeling Project management Quantitative/qualitative research Reporting Risk assessment Statistical analysis Technical integration Validating functionality Visualizations How to Use Skills Lists Add Your Most Relevant Skills to Your Resume: The closer a match your credentials are to what the employer is looking for, the better your chances of getting hired. Don’t assume hiring supervisors know you have what they want. Highlight Your Skills in Your Cover Letter: In the body of your letter, you can mention one or two of these skills, and give specific examples of times when you demonstrated those skills at work. Match Skills to the Job Posting: When you find a job that appeals to you, read the job description thoroughly and research the company. That way, you will know what to highlight in your cover letter, based on what the business values. Use Skill Words During Job Interviews: This helps to reinforce that you have the skills demanded for the role. The interviewer will want you to elaborate on the skills you bring to the table, so choose three or four that relate to the position itself and be ready to share a few stories which showcase your qualifications. It also may help to review the skills listed by job and types of skills.